just a team weblog about our work, lives, hopes, dreams, disappointments, disasters, and any other issues that we get time to discuss on. Of course most of us hardly get time to discuss ;-)
Tuesday, November 04, 2003
Technical Troubleshooting...
Here are some conversations that actually happened between me and Ramgopal one day...
Ramgopal: "You've got to fix my computer. I urgently need to print a document, but the computer won't boot properly."
Mahendran: "What does it say?"
Ramgopal: "Something about an error and non-system disk."
Mahendran: "Look at your machine. Is there a floppy inside?"
Ramgopal: "No, but there's a sticker saying there's an Intel inside." !!!!!!
Mahendran: "Ok, now click your left mouse button."
Ramgopal: (silence) "But I only have one mouse."
Ramgopal: "Excuse me can I use this disk? It has a hole in it.
Mahendran: "Do you have 3 1/2 inch diskettes?"
Ramgopal: "No, I only have 3 of them."
Mahendran: "I need you to right-click on the Open Desktop."
Ramgopal: "Ok."
Mahendran: "Did you get a pop-up menu?"
Ramgopal: "No."
Mahendran: "Ok. Right click again. Do you see a pop-up menu?"
Ramgopal: "No."
Mahendran: "Ok, sir. Can you tell me what you have done up until this point?"
Ramgopal: "Sure, you told me to write 'click' and I wrote 'click'."
Ramgopal: "Now what do I do?"
Mahendran: "What is the prompt on the screen?"
Ramgopal: "It's asking for 'Enter Your Last Name.'"
Mahendran: "Ok, so type in your last name."
Ramgopal: "How do you spell that?"
Ramgopal: "I received the software update you sent, but I am still getting the same error message."
Mahendran: "Did you install the update?"
Ramgopal: "No. Oh, am I supposed to install it to get it to work?"
How was that...
Poor Ramgopal...Poor Hughes...
haha.
Mahen
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