Tuesday, November 04, 2003
Technical Troubleshooting...
Here are some conversations that actually happened between me and Ramgopal one day...
Ramgopal: "You've got to fix my computer. I urgently need to print a document, but the computer won't boot properly."
Mahendran: "What does it say?"
Ramgopal: "Something about an error and non-system disk."
Mahendran: "Look at your machine. Is there a floppy inside?"
Ramgopal: "No, but there's a sticker saying there's an Intel inside." !!!!!!
Mahendran: "Ok, now click your left mouse button."
Ramgopal: (silence) "But I only have one mouse."
Ramgopal: "Excuse me can I use this disk? It has a hole in it.
Mahendran: "Do you have 3 1/2 inch diskettes?"
Ramgopal: "No, I only have 3 of them."
Mahendran: "I need you to right-click on the Open Desktop."
Ramgopal: "Ok."
Mahendran: "Did you get a pop-up menu?"
Ramgopal: "No."
Mahendran: "Ok. Right click again. Do you see a pop-up menu?"
Ramgopal: "No."
Mahendran: "Ok, sir. Can you tell me what you have done up until this point?"
Ramgopal: "Sure, you told me to write 'click' and I wrote 'click'."
Ramgopal: "Now what do I do?"
Mahendran: "What is the prompt on the screen?"
Ramgopal: "It's asking for 'Enter Your Last Name.'"
Mahendran: "Ok, so type in your last name."
Ramgopal: "How do you spell that?"
Ramgopal: "I received the software update you sent, but I am still getting the same error message."
Mahendran: "Did you install the update?"
Ramgopal: "No. Oh, am I supposed to install it to get it to work?"
How was that...
Poor Ramgopal...Poor Hughes...
haha.
Mahen
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment