Tuesday, November 04, 2003

Technical Troubleshooting...

Here are some conversations that actually happened between me and Ramgopal one day... Ramgopal: "You've got to fix my computer. I urgently need to print a document, but the computer won't boot properly." Mahendran: "What does it say?" Ramgopal: "Something about an error and non-system disk." Mahendran: "Look at your machine. Is there a floppy inside?" Ramgopal: "No, but there's a sticker saying there's an Intel inside." !!!!!! Mahendran: "Ok, now click your left mouse button." Ramgopal: (silence) "But I only have one mouse." Ramgopal: "Excuse me can I use this disk? It has a hole in it. Mahendran: "Do you have 3 1/2 inch diskettes?" Ramgopal: "No, I only have 3 of them." Mahendran: "I need you to right-click on the Open Desktop." Ramgopal: "Ok." Mahendran: "Did you get a pop-up menu?" Ramgopal: "No." Mahendran: "Ok. Right click again. Do you see a pop-up menu?" Ramgopal: "No." Mahendran: "Ok, sir. Can you tell me what you have done up until this point?" Ramgopal: "Sure, you told me to write 'click' and I wrote 'click'." Ramgopal: "Now what do I do?" Mahendran: "What is the prompt on the screen?" Ramgopal: "It's asking for 'Enter Your Last Name.'" Mahendran: "Ok, so type in your last name." Ramgopal: "How do you spell that?" Ramgopal: "I received the software update you sent, but I am still getting the same error message." Mahendran: "Did you install the update?" Ramgopal: "No. Oh, am I supposed to install it to get it to work?" How was that... Poor Ramgopal...Poor Hughes... haha. Mahen

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